We cover the current & future way of working (process flows). We include the list of screens, queries, reports, use cases and interfaces to 3rd party systems, user roles and rights descriptions and migration and integration strategies.
The resulting Business Design document is not a scientific, lengthy document but much rather a practical blueprint, plan of what will be delivered.
How do we make a difference?
We focus on the business: how the business will actually work with the system in the future.